New Password Request
Steps for an administrator to request a new Admin Portal password.
-
Navigate to Mindmarker Admin Portal
- If you're an administrator, navigate to https://portalapp.mindmarker.com.
-
Login to Admin Portal
- Enter your Username (Email) and Password, then click Login to Admin Portal.
![](https://lh6.googleusercontent.com/jdiKh9ImfEmVqZC5LkbNq6DmgO6NXkQA5HK5XQfO6ldCmN0FWksJzmCgRJYy7MQ6lcd8KYb-rXawPrTuf18wC3UVBNGbRlfoDJ0q7K-9v_p23FAdQsy99TSDzMTvdKHkd94I5o3Edc7W4KWrLg)
-
Access Account Settings
- On the top right of your screen, hover over your name and click Account Settings.
![](https://lh6.googleusercontent.com/wg4HVkeeWRo6P6teMEsFxt9GJ0_m1QZTENdGWBgCNKtcGXUD8D_u6gRoqgl6uxD2HfLkziRYAUSXpI3UcftVkqexCIRpqYKQt36th7GVl--JDRxZaLx3d_80OuPabqScimlf-uI5iiC-PhodJw)
-
Reset Password
- Click Security and Reset password.
![](https://lh4.googleusercontent.com/VtQEpBxElhlURLJrPSt1_XMFy8Vtzm4fmuqBYsDOaC5YrOlOb_ZHhP4DcFdrC_23mnlwy6vRcjCIscdgg50W9Z14devS5gW-UFWPWh1vrdKp0OArrS8pyJP4fWeaHq5RxuVBbBAYteU3txHe-g)
- A pop-up message will appear confirming that an email was sent with instructions on how to reset the password.
![](https://lh5.googleusercontent.com/i1vMawvILIlqNGxSqxf3wIDErQVK9LxbnOAQn2io5w4VqY5-gZCS_ezycZnF5s7OpQRbAvvbmRd4Oe2G2HidBIgvSOZ9JRZChUPKdwm6PycwfT8homyS0E6c7pAN4fMzdf6l8sQNIBwYZoXgzQ)
Note: If you don't receive an email within 10 minutes, please search your junk/spam folder. We suggest adding noreply@mindmarker.com to your list of approved senders to avoid any delivery issues. Should you need further assistance, email us at support@mindmarker.com and we'll reach out within one business day.