Renewing Expired Participant Licenses
Steps to manually renew expired participant licenses.
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Navigate to Learning Journeys Menu
- Click Learning Journeys on your menu bar.
![](https://lh5.googleusercontent.com/yOyU1YyFesGCsvTsJR4Z1jAFUsYO_-u9FuVAOXInLm2oXsYQ12YP8vWaxQvuBgkxmJSXxQZ0Z4SG8MAYR9kf5SE8rH641n5tNqhz4hc0P4K0_5gJIVCiArUJ3-pzswuzswozMNkQrAAONoa2Fw)
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Select Program
- Choose the program you want to add participants to by selecting the (⋮) menu, then click Manage Participants.
![](https://lh6.googleusercontent.com/jcAsm_XwcHBrK_CvH9uYI3Z55DRc9p1aCmDvE3GLhpwWGD_CSS8t9CmUh-zpx-wQbhumomOXG6I28x7KmDBiZE6mnqrVpdymuIb4713V4v1lwaDmRAFvGx3t1DA0-f4GyWcK-Hnj31qL8-f5fA)
- Once you’ve selected your Program, mark the participant(s) and renew the license by selecting the (⋮) menu, then click Renew license.
![](https://lh5.googleusercontent.com/S4l5cyC4xG6-P0MC4V1WxCGiSjT7T1THbOelsKAqBNyREseVtd3CshyGh7ddSkzsNiAtDPrWxt46s4olP5-tSCsTtU3Je17nMK_gwBJ88ZbX0eafamSJCyvzsy16XaLcPSHNDK5MtA1wtw0hwQ)
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Renew License
- A pop-up screen will appear to confirm the name(s) selected. When ready, click Confirm.
![](https://lh5.googleusercontent.com/MvV-0jXP5igirCsoouOK4Unii2uqF2033zQKHLCUUNhablGTM67kF809jZ7azy5nxRzkB9praO0-wLxACPrJ_mPqviyUzrSGo5nqXOFfBigbQl-sxY1Sq4OSLtIhhPo1XqeDkfCBXIw4xfVo1w)
- A pop-up message will appear confirming the license(s) was successfully renewed.
![](https://lh5.googleusercontent.com/HVwVaJ4roNgDSe4b_fc8IUCr4BGWjmxBBKSsVa7zNtQ8RlNXgW8EuCPE4eTIp2Cdpjr49hiP_hNAlPRc3Sb8daZvq1mnAU9RiLeoXLUXGztI_GGOi3SlaCIiuz4MMCGJPIQ-665Ti_jEGJCASw)